Help

Help & guides

Quick answers for getting around Eurofault. For account-specific issues, use the contact box below.

Finding a procedure

  1. Open the Database tab.
  2. Search by chassis code, module, symptom, or DTC in the search bar.
  3. Use the Filter panel to narrow by system, platform, or your favorites.
  4. Click a card to open its guided, step-by-step walkthrough.

Submitting a fix

  1. Click + Submit a fix in the Database tab.
  2. Fill in the title, chassis/platform, system, and steps.
  3. Submit — your fix is saved as pending review.
  4. An admin approves or rejects it from the Admin panel; approved fixes appear in the database and get a discussion thread.

Using Shop Talk

Switch to the Shop Talk tab for live chat channels or threaded forums. An account is required to view or post in Shop Talk.

Reporting a message

Click Report under any chat message or forum reply, then pick what's wrong from the two dropdowns — no typing needed. Admins review every report from the Admin panel's Reports tab and can delete the message or mute its author right from there.

Account settings

Sign in, then click your avatar circle or the Settings button in the top bar. From there you can upload a profile picture directly from your device, change your display name, set a username, and choose Light, Dark, or System (match your device) appearance.

Using Electrical Guides

Switch to the Electrical Guides tab for component-by-component walkthroughs on general electrical diagnosis — search or browse by category, and each guide walks through what to test and what you should see, separate from the chassis-specific procedure database.

Still stuck? Reach us in the General channel of Shop Talk, or email support@gearline.app.